RESERVATION

Privacy Policy

1. Introduction

  • Welcome to Madhuram Hotel & Resort. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website.

    By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

  • We may collect personal information in various ways, including when you:

    • Make a room reservation or booking inquiry
    • Contact us regarding our rooms, resort facilities, events, or services
    • Sign up for newsletters, offers, or promotional communications
    • Submit an inquiry or request through our website
    • Use or browse our website

    The types of personal information we may collect include:

    • Name, email address, phone number, and address
    • Booking and reservation details
    • Payment and billing information, where applicable
    • Special requests, preferences, and other information provided by you
    • IP address, browser type, device information, and website usage data

3. How We Use Your Information

  • We may use the information we collect for purposes including:

    • Processing and managing reservations and booking inquiries
    • Providing hotel and resort services
    • Responding to customer inquiries and requests
    • Processing payments, where applicable
    • Sending promotional offers, updates, and newsletters, where you have opted in
    • Improving our website, services, and guest experience
    • Maintaining website functionality and security
    • Preventing fraud or unauthorized activities
    • Complying with applicable legal and regulatory requirements

4. Sharing Your Information

  • We respect your privacy and do not sell, rent, or trade your personal information to third parties.

    However, we may share your information when necessary with:

    • Trusted service providers who assist us with payment processing, booking systems, website hosting, marketing, or other business operations
    • Relevant authorities or government agencies when required by applicable law
    • Professional advisors or service providers where reasonably necessary to operate our business
    • Business partners for promotional activities, where you have provided your consent

    Any third parties handling your information are expected to maintain appropriate confidentiality and security measures.

5. Data Security

  • Madhuram Hotel & Resort takes reasonable and appropriate measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

    However, please understand that no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security of your information.

6. Cookies and Tracking Technologies

  • Our website may use cookies and similar tracking technologies to improve your browsing experience, understand website usage, and enhance our services.

    Cookies may help us:

    • Remember your preferences
    • Improve website functionality
    • Understand how visitors use our website
    • Improve our marketing and promotional activities

    You can adjust your browser settings to refuse or disable cookies. However, doing so may affect certain features or functionality of the website.

7. Your Rights and Choices

  • Depending on applicable laws and your location, you may have certain rights regarding your personal information, including the right to:

    • Request access to the personal information we hold about you
    • Request correction or updating of inaccurate information
    • Request deletion of your personal information, where legally permitted
    • Opt out of promotional or marketing communications
    • Object to or restrict certain types of data processing

    To exercise any applicable rights or make a privacy-related request, please contact us using the details provided below.

8. Third-Party Links

  • Our website may contain links to third-party websites, booking platforms, social media pages, or other external services.

    Madhuram Hotel & Resort is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of any third-party websites you visit.

9. Updates to This Privacy Policy

  • We may update or modify this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements, or applicable regulations.

    Any updates will be published on this page with the revised effective date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

  • If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

    Madhuram Hotel & Resort
    Sanchi, Madhya Pradesh 464661, India

    Phone: 9893483340
    Email: madhuramhotelandresort@gmail.com
    Website: Madhuramresort.com